Since July 1, 2018 it is necessary to accept the new guide line for package tours in the EU. Using the new regulations the conditions should be unified as much as possible in the EU and above all, your rights being the traveller will be supported.
Amongst others, we increased the information duties regarding your trip are extended. Thus you will receive now our information sheet for your package tour in addition to our general conditions on travels (ARB). This will inform you much more detailed about insolvency protection, cancellation rights and possible demand, so there is more transparency and comparability.
Being your tour agent we are obliged to inform you more detailed about entry requirements at your destination since July 1, 2018.
In order to fulfil the legal obligation we need first and last names all travel participants from you as well as their nationalities.
Our individual travel protection packages do not only insure you but also all fellow travellers during your holiday. Whether travel cancellation or health insurance or car trip protection letter and holiday warranty: we have the pleasure to inform you about your possibilities. In order to match perfectly the travel protection to you, we require the age of all fellow travellers before starting the travel.
Albatross Reisen GmbH being the tour operator takes over the full responsibility for a proper execution of your package tour.
As legally specified we of course, insured your payment in case of insolvency. Albatross Reisen GmbH transacted his insurance with tourVERS, Touristik-Versicherungs-Service GmbH, Borsteler Chaussee 51, 22453 Hamburg being the final agent of HanseMerkur Reiseversicherungs AG.
You will find all other statutory information in our INFORMATION SHEET TO INSTRUCT TRAVELLERS ON THE OCCASION OF A PACKAGE TOUR.
Welcome to Albatross Reisen GmbH and to our online presentation, esp. www.albatross-reisen.de
We are happy to know that we have drawn you attention to our offers. We care for the protection of your privacy and your personal data. The ascertainment and use of your data is always based on the regulations of the general data protection regulation (EU) 2016/679 (GDPR), BDSG and TMG. We are responsible for data process ; that is why we wish to inform you about which data will be taken by us and in which manner we process your data.
1. Individual related data
Individual related data are all informations which refer to an identified or natural person, according to GDPR. An identifyable person is a natural person who may be identified directly or indirectly in order to classify name, classification, location, online-classification, persons who represent that person with identity of physical, physiological, genetical, psychological, economical, cultural or social natural persons. Saving individual related data is only then effective when necessary for completion of the booked service for compliance of legal guidelines or for the indicated purpose.
2. Anonymised data / Logfiles
You may visit our website without informations about individual related data is necessary. On the occasion of each visit certain anomysed data are saved, i.e. which site or which offer is selected. Those data, in fact, are not individually related and are not subject tot he legal regulations of GDPR resp. BDSG.
The website user resp. Site provider requires data concerning access to the site and saves this as „server-logfiles“. The following data are therefore recorded: Visited web site, time of access, amount oft he sent data in byte, source, from which you had access to the site, used browser, used operation system, used IP-address.
The imposed data serve only for statistic evaluations and the improvement of our online offers. Please note item „ right of information“/right of withdrawal“. The web site user reserves the right to check server logfiles later in case adequate reference points indicate an illegal use. Fort hat purpose we are interested in a data processing according to article 6 chapter 1 according to GDPR.
There will not be any evaluation for marketing.
3. Purpose for required individual related data
The requirement of individually related data will become necessary if you book a trip via our portal or when booking other services, when you contact us, subscribe for our newsletter or use further offers of our site.
In accordance with the legal regulations and in the sense of data saving only those data will be required which are necessary for the service in question. When we ask further informations in our form sheets, you are in general free to give any.
The temporarily saving of the IP address by the system is erquired in order to supply the web site to the computer of the user. For that reason the user`s IP address needs to be saved during the session. Saving into log files is effected in order to run the function of the web site.
Furthermore, the data serve us for optimation of the web site and to guarantee our systems.
In case of booking a trip or other services we also may use the required data for statistic purposes. Of course we can assure this feature within legal indications.
Legal basis for the sending of offers or advertising by email on the account of sales of goods or services is § 7 chapter 3 UWG.
If you subscribe for our newsletter we may save and use your personal data indicated as well as for your trip when booking in order to offer our best possible service for you as newsletter subscriber (article 6 chapter 1 according to GDPR).
We also make us of the individually related data saved by us for maintaining customer relations i.e. informations for the procedure of your stay, to carry out own publicity and marketing measures i.e. despatch of the catalog, other advertising mail within the legal parameter, questions for satisfaction of customers and for order transaction.
4. Legal basis for the processing of individually related data
Article 6, chapter 1 serves as legal basis for the processing of agreement of individually related data according to a EU-data protection regulation.
Article 6, chapter 1 serves as legal basis for the processing of fulfilling of the contract of individually related data. This refers also to processes which are necessary for the execution of precontractual measures.
As far as a processing of individually related data for fulfilling a legal obligation is necessary, related to our company, article 6, chapter 1 is applicable according to GDPR.
In case vital interests of the person in question or other natural person are required for the process of individually related data, article 6, chapter 1 is the legal base according to GDPR.
Article 6, chapter 1 according toGDPR is also applicable for legal base in case the processing for the maintenance of justified interests of our company or a third party and in case interests, fundamental rights and basic freedoms of the person in question.
5. Transfer of individually related data to a third pary
Transferring individually related data is only allowed within a relevant specification based on data protection and legal competition.
In case of necessity of the transfer of your data to subcontractors or service provider or on our behalf (i.e. technical process of mail or email, payments, customer services) based on legal obligation.
Furthermore, the transfer of data is given to persons or companies for the process of your booking, esp. Tourist accommodation, booking partners, service providers, insurance agants, airlines, travel agents, hotels, rent-a-car companies, shipping companies, authorities, etc. Please note that the legal data may be different from the data in Germany.
We are obliged to disclose and transfer your data to a third party as soon as it will be compulsory due tot he law or due to judicial process.
You have the right to receive a structured machine-readable format for your individually related data which you have provided for us.
6. Saving and cancelling of data
Your individually related data are save das part of the purpose under „purpose for raising individually related data“. The individually related data will be cancelled or blocked as soon as the purpose of saving is attributable. Hoewever, saving may be done if regulations, law or other regulations are intended due tot he European or national legislator to which the responsible person is subject.
The legislator has decided multiple storage duties and storage dealines. Blocking or cancelling of the data is also effected if a necessary saving dealine is over–based on the mentioned regulations – other than a necessity is required for further saving oft he data for a conclusion of a contract or a contract fulfilment.
The technical specification provides that only the server may read a cookie which is also sent by him. We may assure you that we do not save individually related data in our cookies.
Unfortunately, you may not use our offers in details without accepting cookies. Therefore, we recommend to activate permanently cookies for our internet presentation. Most of the internet browsers are adjusted in that way that cookies are automatically accepted. However, you may deactivate the saving of cookies and adjust your internet browser in a way that you are informed as soon as cookies are sent.
8. Use of google analytics
This web site is using google analytics, a web analytics service of Google Inc., 1600 Amphiteatre Parkway, Mountain View, CA 94043, USA („google“).
Google Analytics uses socalled „cookies“, text data, which are saved onto your computer and enables you the use of our web site. The informations created by those cookies while using this web site (including IP address) are transferred to a server of Google in the USA and saved over there. Google will use this information in order to evaluate the use of this web site and in order to compose use of web site and web site user and also to furnish services of activities and internet use. Google will also transfert this information to a third party, if necessary, in case this is the legal right. In NO case Google will connect your IP address with other data by google. You may prevent the installation of cookies by a certain adjustment of your browser software. We may point out, however, that you might not be able to make the full use of all functions of the web site. You agree to the process of your data in as before mentioned fort he indicated purpose.
The Google tracking codes of this web site use the function „_anonymizelp()“; therefore, IP addresses will be processed only in shore version in order to exclude a direct tracibility of persons. The raise of data and saving may be cancelled at any time. By using the button „deactivate“ the tracking is completely prevented. In order to cancelling permantly your browser must accept cookies. Alternatively, the raising of data by using a Google browser plugin may be denied in order to prevent the sending of informations (including your IP address) to Google Inc. the following link guides you to the corresponding plugin: http://tools.google.com/dlpage/gaoptout?hl=de
9. Use of Google Fonts
Our online presence makes use of Google Fonts and Google Fonts API in order to present regulations and symbols visually. As far as the data are not saved on the local servers of our online presence, Google Fonts are used via Fonts funktions by the visitors of the web site, they are processed and used. Further informations cencerning data processing by Google can be found under
http:/www.google.com/privacypolicy.html There you may change your adjustments within the data protection centre so that you may manage your data and protect them as well. The conditions of using Google Fonts can be found under
https://fonts.google.com/about# and https://policies.google.com/terms?hl=en
10. Use of Google Maps
Our online presence uses Google Maps and Google Maps API in order to present site and geographic informations visually. When using Google Maps, Google uses and processes data via the use of Maps funktions by the visitor of the web site. Further informations regarding data processing by Google may be looked up under http://www.google.com/privacypolicy.html . There you may change you adjustments in the data protection centre yourself so that you may manage and protect your data. Conditions of using Google Maps can be found under https://www.google.com/intl/de_de/help/terms_maps.html
11. Security, questions and ideas, responsible
Sicherheit ist nicht zuletzt auch von Ihrem System abhängig. Sie sollten Ihre Zugangsinformationen stets vertraulich behandeln, niemals Passworte vom
Savety does not only depend on your system. You should handle your access information confidentially at any time, never ever save password of your web internet browser and close the internet browser site if you finish your visit on our web site. The result is that a third person cannot access our individually related data so easily.
Use an operating system that is able to manage user rights. We also advise to adjust several users for your family onto your system and never use the internet under administration rights.Use savety software like virus scanner and firewalls and keep your system constantly updated.
The responsible for that online presence based on data protection basic regulation and other national data protection laws of the member states as well as other data protection legal conditions is:
Albatross Reisen GmbH
Marktbreiter Str. 11
Tel.: +49 9331 98304-0
Fax: +49 9331 98304-29
12. Right to information / right of withdrawal; further affected rights
We would like to point out that you have
The execution of these rights are, of course, free of charge for you. In order to withdraw your agreement for the use of your data, withdraw information or correction, blocking or cancelling or to handle further affected rights, please turn directly to the data protection commissioner of our company.
Albatross Reisen GmbH
Marktbreiter Str. 11
13. Cancellation of newletters
If you do not want to receive our newletter any more, please click the link:
„Newletter abmelden“ (cancel newsletter) which is to be found in all newsletters sent by us at the very end.