Campingparken
Dear client,
Thank you for your interest in booking accommodation with Albatross Reisen GmbH, Marktbreiter Str. 11, 97199 Ochsenfurt - hereinafter referred to as „AR“. In the event that an accommodation contract is concluded, AR will use all its power and experience to make your stay as pleasant as possible. Clear legal agreements about your rights and obligations as a guest and the rights and obligations of AR as your accommodation provider, which are to be made with you in the form of the following guest accommodation conditions, also contribute to this. These terms and conditions of accommodation, insofar as effectively agreed, become part of the accommodation contract concluded between you and AR in the event of a booking. Please read these terms and conditions carefully before booking.
1.1. AR is the operator of the website under the domain www.albatross-reisen.de as well as the publisher of corresponding brochures, flyers or other print media and online presences, to the extent that AR is expressly designated as the publisher/operator in each respect. Within the framework of these media, AR advertises and sells accommodation services on its own responsibility. AR is therefore the contractual partner of the customer with regard to the guest accommodation contract concluded on this basis in the event of a booking.
1.2. These terms and conditions apply, if and to the extent that same have been effectively agreed, to accommodation contracts that are based on such print advertisements, brochures or accommodation services offered on websites published by AR.
2.1. For all kinds of bookings the following shall apply:
2.2. With respect to bookings placed orally, by telephone, in writing, by email, mobile phone text messages or fax, the following shall apply:
2.3. For bookings made online, the following applies to the conclusion of the contract:
3.1. The prices advertised in publications which form the basis of a booking (advertised accommodation offers in print or online) are final prices and include the statutory value added tax and all ancillary costs, unless otherwise stated with regard to the ancillary costs. Separate charges may be incurred and shown for regional tourism taxes and fees for services billed according to consumption (e.g. electricity, gas, water, firewood) and for optional and additional services that are only booked or used on site.
3.2. The services owed by AR shall exclusively be based on the content of the booking confirmation, the information on the accommodation facility and the services of AR as published in advertisements on the basis of which a booking has been placed as well as from any supplementary agreements expressly made with the guest.
3.3. Price tables as published in AR’s print advertisement media display all information on seasonal periods, additional services and the duration of any applicable minimum stays. The accommodation prices advertised here refer to the available allotments at the time of printing of the respective advertising print medium and depend on the respective period of accommodation. As soon as the allotments with the prices advertised here have been fully sold, the accommodation prices will be adjusted on a daily basis within the further course of the season. These daily updated offers can be found online at https://www.albatross-reisen.de .
4.1. By way of derogation from the following provisions of this Section 4, for bookings made via an online booking platform (e.g., Booking.com) using a payment service offered there (e.g., “Payments by Booking.com”), the payment processing shall be governed exclusively by the terms and conditions of the respective payment service. Insofar as the provisions of this Section 4 do not align with the requirements of the booking platform’s payment service, the latter shall take precedence.
4.2. AR charges a deposit of 20% of the total price of the accommodation services after conclusion of the contract. The balance of the total price of the accommodation services must be paid to AR 30 days prior to the guest’s arrival. For bookings made less than 30 days prior to arrival, the total price shall be due for immediate payment upon booking. This does not apply if the due date and amount of payment have been agreed differently in individual cases.
4.3. Payments in foreign currencies are not possible. Credit card payments are only possible if the booking is made online on AR’s booking website. In the case of chargeable transfers from abroad, the guest shall bear the transfer fees. AR is entitled to demand such fees if they are deducted directly from the transfer amount by the transferring bank.
4.4. If the guest does not pay an agreed down payment and / or the final payment despite a reminder from AR with an appropriate deadline, the guest fails to pay in full within the specified period, although AR is willing and able to provide the contractual services in an orderly manner, no legal or contractual right to set-off or retain payments exists for the guest and the guest is responsible for the delay in payment, AR is entitled to cancel the contract with the guest after a reminder with a deadline and after expiry of the deadline and to demand cancellation fees from the guest in accordance with Clause 6. of these terms and conditions.
5.1. If an agreement in relation to arrival and departure has been reached between AR and the guest or if such times were specified in the advertised or otherwise communicated information provided by AR on the basis of which the relevant booking was placed, the guest’s arrival will be at the time accordingly agreed upon by the parties, without respective agreement, between 4:00 and 6:00 p.m. on the booked day of arrival.
5.2. For later arrivals, the following shall apply:
5.3. On departure day, the guest shall vacate the room at the time agreed upon by the parties. In cases where no agreement has been made in this respect the room shall be vacated between 8:00 and 10:00 a.m. of that day. If a guest fails to vacate the room within the times specified above, AR shall be entitled to charge additional fees. Moreover, AR shall be entitled to claim compensation for damages exceeding such additional room charges. On departure day, guests shall only be allowed to use their room as well as other areas of the accommodation facility after 10:00 a.m. if individually allowed to do so by way of an individual agreement with the operator of the camping facility as AR’s vicarious agent. The right of use of the accommodation facility of or the facilities of the campsite after 10.00 a.m. on the day of departure is subject to the facility operator’s expressive permission. If necessary, the operator of the facility shall be entitled to charge additional fees.
6.1. By way of derogation from the following provisions of this Section 6, for bookings made via an online booking platform (e.g. Booking.com) using a payment processing service offered there (e.g. “Payments by Booking.com”), the rules regarding cancellation and no-show by the guest are governed exclusively by the terms and conditions set by the respective platform. Insofar as the cancellation conditions set out below in this Section 6 differ from the provisions of the booking platform, the latter shall take precedence.
6.2. If the guest cancels his/her accommodation booking or fails to arrive at the booked accommodation facility, AR remains entitled to payment of the accommodation price, including fees for additional services booked by the guest. This does not apply if, in individual cases, AR has granted the guest a right of withdrawal free of charge and AR receives the guest’s declaration of the exercise of this right of withdrawal, which does not require any particular form, within the applicable time limit.
6.3. AR shall, within the course of its ordinary business apply reasonable endeavours to allocate the guest’s unused accommodation services to another party but shall not be obliged to apply extraordinary efforts in this respect, taking into consideration also the specific room type (non-smoking / family accommodation) in each case.
6.4. If and to the extent that a AR is able to allocate the guest’s booked accommodation service to another party or use same otherwise, all proceeds accordingly collected by AR shall be deducted from any claims held by AR towards the guest pursuant to Clause 6.1 above. In cases where AR has been unable to re-allocate a guest’s accommodation service, AR shall deduct all costs which have remained unexpended, from his claims towards the guest pursuant to Clause 6.1 above.
6.5. AR has determined the following standard cancellation fees taking into account the period between the notice of cancellation and commencement of the booked accommodation service as well as taking into account the expected saving of expenses and the expected acquisition through alternative occupancy of the booked accommodation (including all ancillary costs, but excluding regional tourism taxes). Accordingly, the guest is obliged to pay AR the following amounts. Each of the following percentages refer to the total price of the booked accommodation services (including all additional costs), but excluding any tourist tax:
6.6. The guest explicitly retains the right to positively prove that costs which have remained unexpended by a AR were significantly higher than the deductions made according to the percentages set out above or that the booked accommodation service or other booked services have been re-assigned by AR to another party. In such cases the guest shall only be obliged to pay an accordingly reduced amount.
6.7. The guest is urgently recommended to take out travel cancellation insurance.
6.8. Any cancellation of booked services by the guest is to be notified directly to AR and – in the guest’s best interest – should ideally be made in writing.
7.1. After the conclusion of the contract, the guest has no entitlement to changes regarding the stay dates, destination, location, accommodation, or other services (booking alterations). If, at the guest’s request, booking alterations are nevertheless made after the booking of the accommodation, AR may charge a booking alteration fee of 25 euros. The guest may at any time demonstrate that no or only a lesser damage than the fee resulted from the booking alteration. Booking alterations are only possible up to the 28th day before arrival.
7.2. Afterwards, booking alterations—if at all feasible—are only possible following prior cancellation of the accommodation contract under the conditions of Section 6.5 and simultaneous new registration by the guest. This does not apply to booking alteration requests that cause only minor costs.
8.1. The guest shall be obliged to comply with any facility rules and conditions notified to the guest or in relation to which the guest had reasonable possibility to inform himself accordingly.
8.2. The guest shall without unreasonable delay notify the representative of AR or its vicarious agents in the accommodation facility of any defaults possibly occurring, demanding that same are removed. Should the guest fail to comply with his obligations to make such notifications, the guest’s resulting claims may be jeopardized wholly or in part.
8.3. The guest shall be entitled to cancel an accommodation service for reasons of default, only in cases of material defaults. Prior to cancellation the guest shall be obliged to first claim removal of the default setting a reasonable period for such removal. This shall not apply if such removal is factually impossible or has already been rejected by AR or the guest’s immediate cancellation is to be deemed reasonable, given the guest’s particular (and for AR recognisable) interests or if the guest for such reasons cannot reasonably be expected to continue using the accommodation services.
8.4. Bringing along and accommodating pets in the accommodation is only permitted in the event of an express agreement to this effect, if AR provides for this possibility in the advertisement. Within the framework of such agreements, the guest is obliged to truthfully inform AR about the type and size of the pet. Violations of such obligation may entitle AR to extraordinary termination of the accommodation contract and to charging special cleaning fees of at least € 200.00 after departure.
8.5. Smoking is prohibited in closed rooms within all accommodation facilities. AR shall be entitled to extraordinary termination of the accommodation contract and to charging special cleaning fees of at least € 200.00 after the guest’s departure in the event of any violations by the guest.
9.1. AR can terminate the accommodation contract after the start of occupancy without observing a period of notice if the guest, notwithstanding a warning from AR or the management of the accommodation establishment:
10.1. AR shall be liable without limitation,
In all other respects, the liability of AR is limited to damages caused by AR or its vicarious agents intentionally or through gross negligence.
10.2. AR’s potential liability pursuant to sections 701 and subsequent sections of the German Civil Code in relation to damages caused to objects bought along by a guest to the accommodation facility remains unaffected by this provision.
10.3. AR shall not be liable deficiencies or defaults in relation to services which are recognisably provided by third party providers during the guest’s stay and which have merely been (recognisably) facilitated by AR to the guest on behalf of a third party (e.g. excursions, entrance tickets, transport services, sports events, theater performances, exhibitions etc.). The same applies in relation to third party services which have been facilitated by AR on behalf of a third party already on the occasion of the guest’s booking, provided that such services have been explicitly indicated as third party services.
11.1. The parties agree that the agreed services will always be provided by the respective AR in compliance with and in accordance with the official regulations and requirements applicable at the respective time of accommodation.
11.2. The guest agrees to observe reasonable usage regulations or restrictions of AR and ARs when using services and to notify AR immediately in the event of typical symptoms of illness occurring.
11.3. The above provisions under this clause shall not affect any warranty rights of the guest, in particular under section 536 of the German Civil Code.
12.1. With respect to the newly introduced legislation regulating the settlement of consumer disputes (Gesetz über Verbraucherstreitbeilegung) AR points out that at the time of printing these conditions, material elements of such law had not been enacted. AR does not participate currently in any such voluntary settlement programme. In the event that the participation in such a programme became obligatory in the further course after printing and publishing these terms and conditions, AR will duly inform its guests accordingly. In relation to all contractual relationships concluded electronically, AR makes reference herewith to the European dispute settlement platform https://ec.europa.eu/consumers/odr/.
12.2. The contractual relationship between AR and the guest will be exclusively governed by German law. The same shall apply to all other legal relationships between the guest and AR.
12.3. Law suits by a guest against AR shall be brought before the court of competent jurisdiction at AR’s registered offices.
12.4. Law suits by AR against a guest shall in general be brought before the court of competent jurisdiction at the guest‘s domicile. Law suits against guests who are merchants in accordance with the German Commercial Code or legal persons of civil or public law who have their domicile or registered business address abroad or whose usual place of stay is either abroad in a foreign country or unknown at the time when the law suit is brought, the parties agree that such law suits shall be brought before the court of competent jurisdiction at AR’s registered offices.
12.5. The above provisions shall not apply if and as far as provisions of the European Union or international law apply which cannot be waived
© Copyright TourLaw - Noll | Hütten | Dukic Rechtsanwälte, München | Stuttgart, October 2025
Your Contracting Partner and Principal Accommodation Provider:
Albatross Reisen GmbH
Marktbreiter Str. 11
97199 Ochsenfurt
Responsible: Managing Director Christian Claus
Telefon +49 9331 98304-0
Telefax +49 9331 98304-29
Email info@albatross.de
Commercial Register: Amtsgericht Würzburg, HRB 2294
VAT-ID-No.: DE 134166330
Publication date 02.10.2025
by Cicero Design
